Frequently Asked Questions

Everything you need to know about shopping at Express

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns can be processed online or at any of our physical store locations.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts for the most accurate fit.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

How should I care for my Express garments?

To ensure longevity, please follow the specific care instructions located on the internal tag of each garment, as many of our fashion pieces require delicate handling.